Policies &
Procedures

Shipping

Your order will be shipped and insured via the United States Postal Service and mailed within 1-6 weeks. Normal shipping time for chapter guards, pendants and rings is approximately 4-6 weeks, dependent on customization.

Please contact us if you have questions or need additional information or to arrange a shipment outside of the normal stated procedures. Additional charges may apply to your order depending on your special shipping requests.


Product Warranty and Satisfaction Guarantee

All products are warranted and guaranteed to meet the regulatory standards and requirements for the metal specified in the product description. All products are guaranteed against defects, workmanship and/or materials. All diamond weights are approximate. Fourteen Karat Plus, Inc. reserves the right to correct any inaccuracies and/or omissions regarding prices listed in this website.


Privacy

At Fourteen Karat Plus, Inc. we are committed to protecting the privacy of our customers. We will not sell, rent, loan or otherwise share and/or make available any personal identifiable information regarding our customers to other organizations. If you link to another Web Site from any of our Web Site pages, you are leaving our site and we cannot be held responsible for any information that may be gathered at a linked site.

Fourteen Karat Plus, Inc. will collect Personal Information for the purpose of fulfilling customer orders, assessing our product offerings and improving/enhancing customer service. From time to time Fourteen Karat Plus, Inc. may develop proprietary special offerings and/or promotions and will share those offerings with our customers. Please e-mail us if you do not want to participate in or receive notifications of these special offer

Fourteen Karat Plus, Inc. does not sell products to children or persons under the age of 18. If you are under 18, you may use this web site and purchase products only with the direct involvement of a parent or guardian.

If you choose to visit our site, your visit and any dispute(s) that may arise is/are governed by the limitations and statements on privacy as stated herewith. The most current version of our Privacy Policy will always be posted on our web site.